Privacy Policy
Collection of Your Personal Information
The Denver Young Artists Orchestra (DYAO) is a non-profit 501(c)(3) that respects donor privacy. DYAO will not trade, share or sell a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations. This privacy policy applies to any donor information from both online and offline donors, including personal email and physical addresses, phone numbers, mobile phone numbers, and information collected via the DYAO website. DYAO lists donors by name on our website and in printed program books following the preferences indicated by the donor. Donors who wish to protect their privacy by remaining anonymous or refrain from having names published may do so by informing DYAO. Donors may opt out of DYAO email, mailing, and text-message lists. Please contact info@dyao.org.
In order to better provide you with products and services offered on our Site, the Denver Young Artists Orchestra may collect personally identifiable information, such as your:
• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number
• Mobile Phone Number (where you provide it, including to receive text-message communications)
If you purchase DYAO’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. The Denver Young Artists Orchestra may also collect anonymous demographic information, which is not unique to you, such as your:
• Age
• Gender
• Household Income
When you provide your mobile phone number and opt in to receive text (SMS) messages from DYAO, we also collect and retain a record of your consent — including the date, time, and method of your opt-in — in order to administer our text-messaging program and to document that consent as required by applicable law and mobile carrier requirements. No mobile information — including your mobile phone number and your consent to receive text messages — will be shared, sold, rented, or otherwise disclosed to any third parties or affiliates for their own marketing or promotional purposes. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site.
These may include:
• registering for an account on our Site;
• sending us an email message;
• providing your mobile phone number to enroll in text-message communications; or
• submitting your credit card or other payment information when ordering and purchasing products and services on our Site.
To wit, we will use your information for, but not limited to, communicating with you in relation to services
and/or products you have requested from us. We also may gather additional personal or non-personal
information in the future.
Use of Your Personal Information
The Denver Young Artists Orchestra collects and uses your personal information to operate its website(s) and deliver the services you have requested. The Denver Young Artists Orchestra may also use your personally identifiable information to inform you of other products or services available from DYAO. If you have opted in to text-message communications, we use your mobile phone number to send the SMS/text messages you have requested, consistent with our Text Messaging Terms and Conditions.
Sharing Information with Third Parties
The Denver Young Artists Orchestra does not sell, rent or lease its customer lists to third parties. The Denver Young Artists Orchestra may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. The Denver Young Artists Orchestra may share data with trusted partners to help perform statistical analysis,
send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Denver Young Artists Orchestra, and they are required to maintain the confidentiality of your information. The Denver Young Artists Orchestra may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or
comply with legal process served on DYAO or the Site; (b) protect and defend the rights or property of Denver Young Artists Orchestra; and/or (c) act under exigent circumstances to protect the personal safety of users of the Denver Young Artists Orchestra, or the public.
Mobile Information and SMS Consent
No mobile information — including your mobile phone number and your consent to receive text messages — will be shared, sold, rented, or otherwise disclosed to any third parties or affiliates for their own marketing or promotional purposes. This category of information is excluded from all of the third-party sharing described elsewhere in this Policy. Text-message (SMS) originator opt-in data and consent will not be shared with any third party or affiliate. The only exceptions are: (a) sharing with the messaging-service providers, aggregators, or platforms we contract with strictly to deliver the text messages you have requested — such providers are prohibited from using this information for any other purpose and must keep it confidential; and (b) disclosures required to comply with applicable law. In no case is your mobile opt-in information used or shared for third-party marketing.
SMS / Text Message Communications
If you opt in to receive text messages from DYAO, we may contact you by SMS/text for the purposes described in our Text Messaging Terms and Conditions (Part II). Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any DYAO text message, and you can get help by replying HELP or contacting info@dyao.org. Your consent to receive text messages is not a condition of any purchase or donation.
Tracking User Behavior
The Denver Young Artists Orchestra may keep track of the websites and pages our users visit within the Denver Young Artists Orchestra, in order to determine what DYAO services are the most popular. This data is used to deliver customized content and advertising within DYAO to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by the Denver Young Artists Orchestra. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DYAO website.
Security of Your Personal Information
The Denver Young Artists Orchestra secures your personal information from unauthorized access, use, or disclosure. The Denver Young Artists Orchestra uses the following methods for this purpose: SSL Protocol. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with a legal obligation under applicable federal or state law;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
E-mail Communications
From time to time, the Denver Young Artists Orchestra may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from the Denver Young Artists Orchestra or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from the Denver Young Artists Orchestra, you may opt out of such communications via email.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Denver Young Artists Orchestra reserves the right to change this Privacy Policy occasionally. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.